GABBARD, D. The Impact of Online Reviews on Hotel Performance. Journal of Modern Hospitality, [S. l.], v. 2, n. 1, p. 26–36, 2023. DOI: 10.47941/jmh.1558. Disponível em: https://carijournals.org/journals/index.php/JMH/article/view/1558. Acesso em: 16 may. 2024.