EFFECT OF KNOWLEDGE MANAGEMENT ON FIRM PERFORMANCE AND COMPETITIVENESS
DOI:
https://doi.org/10.47941/ejikm.850Keywords:
Competitiveness, Knowledge Management, Firms, Firm Performance.Abstract
Purpose: The purpose of this study was to investigate the effect of knowledge management on firm performance and competitiveness. Theoretical relations are tested through an empirical study carried out on 5 companies.
Results: The results showed how the ï¬rms that adopt knowledge management practices obtain better results than their competitors. The research limitations/implications were that the subject of principles has not been considered a dimension of knowledge management. New avenues of inquiry are opened considering this dimension.
Unique contribution to theory, practice and policy: The practical implications were that the study only considered practices that have a positive incidence on ï¬rm performance. Further, the conceptualization of knowledge management practices represents atheoretical innovation. This scale can be used in other knowledge-intensive industries. The analysis concludes that knowledge management practices have a positive incidence on ï¬rm performance
Downloads
References
Cristea, D. S; Căpaţînă. A. (2009). Perspectives on knowledge management models. The Annals of “Dunarea de Jos” University of Galati Fascicle I – 2009. Economics and Applied Informatics. Years XV – no 2. http://www.ann.ugal.ro/eco/Doc2009_2/Cristea_Capatina.pdf
Davenport, T. (1999), ‘‘Knowledge management and the broader firm: strategy, advantage, and performance’’, in Liebowitz, J. (Ed.), Knowledge Management Handbook, CRC Press, Boca Raton, FL,pp. 1-11.
Decarolis, D.M. and Deeds, D.L. (1999), ‘‘The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry’’, Strategic ManagementJournal, Vol. 20, pp. 953-68.
DeVellis, R.F. (1991), Scale Development: Theory and Applications, Sage Publications, Newbury Park,CA.
Dierickx, I. and Cool, K. (1989), ‘‘Asset stock accumulation and sustainability of competitive
advantage’’, Management Science, Vol. 35 No. 12, pp. 1504-13.
Dibella, A. and Nevis, E. (1998), How Organizations Learn: An Integrated Strategy for Building Learning Capacity, Jossey-Bass, San Francisco, CA.
Dove, R. (1999), “KMresponse ability, and the agile enterprise”, Journal of knowledge management, Vol. 40 No. 3; pp 265-76
Gordon, S.T.; and Tarafdar, M. (2007),”understanding the influence of information system competencies on process innovation: A Resource based view”, Journal of strategic information system, Vol. 16; pp. 353-392.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
Firestone, J.M. (2001), ‘‘Estimating benefits of knowledge management initiatives: concepts,
methodology, and tools’’, Journal of Knowledge and Innovation, Vol. 1 No. 3, pp. 13-27.
Fornell, C. and Larcker, D.F. (1981), ‘‘Evaluating structural equations models with unobservable variables and measurement error’’, Journal of Marketing Research, Vol. 18, pp. 39-50.
Foss, N.J. (1996), ‘‘Introduction: the emerging competence perspective’’, in Foss, N.J. and Knudsen, C. (Eds), Towards a Competence Theory of the Firm, Routledge, London, pp. 1-12.
Johannessen, J. and Olsen, B. (2003), ‘‘Knowledge management and sustainable competitive
advantages: the impact of dynamic contextual training’’, International Journal of Information Management, Vol. 23 No. 4, pp. 277-89.
Lei, D., Hitt, M.A. and Bettis, R. (1996), ‘‘Dynamic core competences through meta-learning and strategic context’’, Journal of Management, Vol. 22 No. 4, pp. 549-69.
Lemon, M.; and Sahota, P.S. (2004), Organizational culture as a knowledge repository for increased innovative capacity. Technovation Vol. 24; pp. 483–498.
Nonaka, I.; and Takeuchi, H. (1995), “The Knowledge-creating Company”, Oxford University Press, New York, NY.
Szulanski, G. (1996), ‘‘Exploring internal stickiness: impediments to the transfer of best practice within the firm’’, Strategic Management Journal, Vol. 17, pp. 27-44.
Wiig, K.M. (1999), ‘‘Introducing knowledge management into the enterprise’ ’, in Liebowitz, J. (Ed.), Knowledge Management Handbook, CRC Press, Boca Raton, FL, pp. 1-41.
Malhotra, N.K. (1981), ‘‘A scale to measure self-concepts, person concepts and product concepts’’, Journal of Marketing Research, Vol. 18, pp. 456-64.
Nonaka, I., & Takeuchi, H., (1995). The Knowledge creating Company. Oxford University Press, Oxford.
Nunnally, J.C. (1978), Psychometric Theory, McGraw-Hill, New York, NY.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Anna Wanjiru
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
