Empowering Second Victims: Supporting Healthcare Professionals after Adverse Health Events
DOI:
https://doi.org/10.47941/ijhmnp.1718Keywords:
Healthcare Professionals, Second Victims, Adverse Events.Abstract
Purpose: This essay provides a comprehensive analysis of support programs for healthcare professionals following an adverse health event. Through the use of electronic health records, health information exchange, and interoperability with data standards, these programs aim to address the effects on second victims.
Methodology: The methodology utilized includes a thorough review of the literature on the topic and presents key findings and implications for future research.
Findings: Overall, these results highlight the importance of supporting healthcare professionals to improve patient outcomes and minimize negative impacts within the healthcare system.
Unique contribution to theory, policy and practice: As healthcare evolves ceaselessly, we must cultivate an environment where the shaken can recover their footing. Collaborative efforts and advances can weave together a support structure sturdy enough to hold up all harmed by mishaps as second victims.
Downloads
References
Anatoliy G Goncharuk, Bojana Knežević, Sandra C Buttigieg ,José Joaquín Mira Journal of Patient Safety and Risk Management https://doi.org/10.1177/25160435231213296
Chan, S & Khong, Betty & Wang, Wenru. (2016). Psychological responses, coping and supporting needs of healthcare professionals as second victims. International nursing review. 64. 10.1111/inr.12317.
Clarkson Melissa, Haskell Hellen, Hemmelgarn Carole, Skolenik Patty J Abandon the “second victim” journalhttps://www.bmj.com/content/364/bmj.l1233 vol 364
Edrees HH, Paine LA, Feroli ER, Wu AW. Health care workers as second victims of medical errors. Pol Arch Med Wewn. 2011;121 (4):101–108
Goncharuk AG, Knežević B, Buttigieg SC, Joaquín Mira J. How deep is a problem of second victims for medical staff? A pilot study in Croatia. Journal of Patient Safety and Risk Management. 2023;0(0). doi:10.1177/25160435231213296
Han K, Bohnen JD, Peponis T, et al. The Surgeon as the second victim? Results of the boston intraoperative adverse events surgeons’ attitude (BISA) study. J Am Coll Surg. 2017;224(6):1048– 1056. doi:10.1016/j.jamcollsurg.2016.12.039
Institute of Medicine (US) Committee on Quality of Health Care in America. (2000). To err is human: Building a safer health system. Washington, DC: National Academies Press. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK225187/
Makary, M. A., & Daniel, M. (2016). Medical error—the third leading cause of death in the US. BMJ, 353, i2139. doi: 10.1136/bmj.i2139
Mathebula, L.C., Filmalter, C.J., Jordaan, J. & Heyns, T. (2022). Second victim experiences of healthcare providers after adverse events: A cross-sectional study. Health SA Gesondheid http://www.scielo.org.za/pdf/hsa/v27/33.pdf (2018, January). Supporting second victims. https://www.jointcommission.org/-/media/tjc/documents/newsletters/quick-safety-issue-39-2017-second-victim-final3rev.pdf
Mathebula, L.C., Filmalter, C.J., Jordaan, J. & Heyns, T. (2022). Second victim experiences of healthcare providers after adverse events: A cross-sectional study. Health SA Gesondheid. http://www.scielo.org.za/pdf/hsa/v27/33.pdf , (2018, January). Supporting second victims. https://www.jointcommission.org/-/media/tjc/documents/newsletters/quick-safety-issue-39-2017-second-victim-final3rev.pdf
Merandi J, Liao N, Lewe D, Morvay S, Stewart B, Catt C, Scott SD. Deployment of a Second Victim Peer Support Program: A Replication Study. Pediatr Qual Saf. 2017 Jun 21;2(4):e031. doi: 10.1097/pq9.0000000000000031. PMID: 30229168; PMCID: PMC6132481.
Ozcan Ozeke, Vildan Ozeke, Ozlem Coskun,and Isil Irem Budakoglu 2019, Second victims in health care: current perspectives Journal of advance medicine practice doi: 10.2147/AMEP.S185912
Petryszyn, K.R., Young, J.P., Neil, E.R., Benedict, J.E., & Eberman, L.E. (2023, June 29). Second Victim Syndrome and Organizational Support for Healthcare Providers: A Scoping Review. The Internet Journal of Allied Health Sciences and Practice. https://nsuworks.nova.edu/cgi/viewcontent.cgi?article=2401&context=ijahsp/
Petryszyn, K.R., Young, J.P., Neil, E.R., Benedict, J.E., & Eberman, L.E. (2023, June 29). Second Victim Syndrome and Organizational Support for Healthcare Providers: A Scoping Review. The Internet Journal of Allied Health Sciences and Practice. https://nsuworks.nova.edu/cgi/viewcontent.cgi?article=2401&context=ijahsp/
Pettker CM. Systematic approaches to adverse events in obstetrics, Part II: event analysis and response. Semin Perinatol. 2017;41 (3):156–160. doi:10.1053/j.semperi.2017.03.004
Price, J. (2022, March 28). The importance of supporting 'second victims'. The Medical Independent. https://medisec.ie/wp-content/uploads/2022/04/Medical-Independent-supporting-second-victims-article.pdf
Price, J. (2022, March 28). The importance of supporting 'second victims'. The Medical Independent. https://medisec.ie/wp-content/uploads/2022/04/Medical-Independent-supporting-second-victims-article.pdf
Rodziewicz TL, Houseman B, Hipskind JE. Medical Error Reduction and Prevention. [Updated 2023 May 2]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK499956/
Rodziewicz TL, Houseman B, Hipskind JE. Medical Error Reduction and Prevention. [Updated 2023 May 2]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK499956/ Rodziewicz TL, Houseman B, Hipskind JE. Medical Error Reduction and Prevention. [Updated 2023 May 2]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK499956/
Schroder K, Larsen PV, Jorgensen JS, Hjelmborg JV, Lamont RF, Hvidt NC. Psychosocial health and well-being among obstetricians and midwives involved in traumatic childbirth. Midwifery. 2016;41:45–53. doi:10.1016/j.midw.2016.07.013
Scott SD, Hirschinger LE, Cox KR, McCoig M, Brandt J, Hall L. The natural history of recovery for the health care provider "second victim" after adverse patient events. Qual Saf Health Care. 2009;18:325-330.[go to PubMed]
Scott, S. D., Hirschinger, L. E., Cox, K. R., McCoig, M., Hahn-Cover, K., Epperly, K. M., … Hall, L. W. (2009). The natural history of recovery for the healthcare provider "second victim" after adverse patient events. Quality and Safety in Health Care, 18(5), 325-330. doi: 10.1136/qshc.2009.032870
Seys, D., Scott, S. D., Wu, A. W., Van Gerven, E., Vleugels, A., Euwema, M., Panella, M., Conway, J., Sermeus, W., & Vanhaecht, K. Supporting involved health care professionals (second victims) following an adverse health event: a literature review. https://lirias.kuleuven.be/retrieve/296683
Seys, D., Scott, S. D., Wu, A. W., Van Gerven, E., Vleugels, A., Euwema, M., Panella, M., Conway, J., Sermeus, W., & Vanhaecht, K. Supporting involved health care professionals (second victims) following an adverse health event: a literature review. https://lirias.kuleuven.be/retrieve/296683
Van Leuven, J. L. (2021). Peer-to-Peer Emotional Support for Second Victims of Hospital Adverse Events. https://repository.usfca.edu/cgi/viewcontent.cgi?article=2462&context=capstone
Van Leuven, J. L. (2021). Peer-to-Peer Emotional Support for Second Victims of Hospital Adverse Events. https://repository.usfca.edu/cgi/viewcontent.cgi?article=2462&context=capstone
Vanhaecht, K., Seys, D., Scott, S., Wu, A., Van Gerven, E., Vleugels, A., Euwema, M., Panella, M., Conway, J., Sermeus, W. (2012). Supporting involved health care professionals (second victims) following an adverse health event: A literature review. International Journal of Nursing Studies. http://www.compassionforcare.com/wp-content/uploads/SEYS-et-al-IJNS-2012-Published.pdf
Wu, A. W. (2000). Medical error: The second victim. The Western Journal of Medicine, 172(6), 358-359. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1070844/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Queen E. Enahoro
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.
