Comparing Leader and Follower Perceptions of Transformational Leadership: Implications for Organizational Commitment and Performance.

Authors

  • Jonathan Muterera Nipissing University
  • David Hemsworth Nipissing University
  • Alireza Khorakian Nipissing University
  • Julia Ann Brettle Windsor Essex Catholic District School Board, Windsor

DOI:

https://doi.org/10.47941/ijppa.2033

Keywords:

Transformational Leadership Behaviors, Organizational Commitment, Organizational Performance, Leader-Follower Dyad

Abstract

Purpose: The transformational leadership paradigm has been a focal point in organizational research, but a critical methodological question remains: whose perception of transformational leadership should be relied upon for accurate evaluation? This study addresses this question by examining the differences that arise depending on whether the leader’s or their followers' assessment of the leader's transformational leadership is used.

Methodology: Transformational leadership behavior (TLB) perception data were collected from both leaders (n=372) and their followers (n=892) to analyze its impact on organizational commitment (OC) and organizational performance (OP). Structural equation modeling was employed to reveal the impact of TLB on OP from both leader and follower perspectives.

Findings: Both leader and follower perception models exhibit a significant positive effect of TLB on OP. However, the mechanisms differ substantially. In the follower perception model, the impact of TLB on OP is almost entirely mediated through OC. Conversely, in the leader perception model, the impact of TLB on OP is split between the direct effect of TLB on OP and the mediated effect through OC on OP.

Unique Contribution to Theory, Practice, and Policy: These findings have significant implications for interpreting past research on transformational leadership and future methodologies. The study contributes to the literature by offering a comprehensive understanding of the relationships between TLB, OC, and OP, particularly in the public sector, utilizing a large-scale sample.

Downloads

Download data is not yet available.

Author Biographies

Jonathan Muterera, Nipissing University

School of Business

David Hemsworth, Nipissing University

School of Business

Alireza Khorakian, Nipissing University

School of Business

Julia Ann Brettle, Windsor Essex Catholic District School Board, Windsor

Vice Principal

References

Alharafsheh, M., Alghizzawi, M., Ezmigna, I., Al Darwish, M., & Alawneh, E. (2023). The Relationship Between Transformational Leadership and Public Sector Employees Job Satisfaction During COVID-19. International Journal of Professional Business Review, 8(6), e01535-e01535.

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-18.

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252-276. https://doi.org/10.1006/jvbe.1996.0043

Antonakis, J., Avolio, B. J., & Sivasubramaniam, N. (2003). Context and leadership: An examination of the nine-factor full-range leadership theory using the Multifactor Leadership Questionnaire. The leadership quarterly, 14(3), 261-295. https://doi.org/10.1016/S1048-9843(03)00030-4

Arnold, J., Cooper, C. L., & Robertson, I. T. (1998). Work psychology: Understanding human behaviour in the workplace.

Arvey, R. D., Bouchard, T. J., Segal, N. L., & Abraham, L. M. (1989). Journal of Applied Psychology, 74(2), 187.

Asefa, K., Kant, S., & Debela, K. L. (2023). Transformational Leadership Effect on Organizational Performance in Ethiopia Public Sector: Systematic Literature Review. Studies in Economics and Business Relations, 4(1), 31-44.

Avolio, B. J., Bass, B. M., Hunt, J. G., Baliga, B. R., Dachler, H. P., & Schriesheim, C. A. (1988). Emerging leadership vistas.

Avolio, B. J., Bass, B. M., & Jung, D. J. (1999). Journal of Occupational and Organizational Psychology, 72(4), 441.

Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of organizational behavior, 25, 951-968. https://doi.org/10.1002/job.283

Awamleh, R., & Gardner, W. L. (1999). Perceptions of leader charisma and effectiveness: The effects of vision content, delivery, and organizational performance. The Leadership Quarterly, 10(3), 345-373. https://doi.org/http://dx.doi.org/10.1016/S1048-9843(99)00022-3

Bagozzi, R., & Yi, Y. (1988). On the evaluation of structural equation models. Academy of Marketing Science, 6(1), 74-93.

Barling, J., Weber, T., & Kelloway, E. K. (1996). Journal of Applied Psychology, 81(6), 827.

Barling, J., Weber, T., & Kelloway, E. K. (1996). Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. Journal of Applied Psychology, 81(6), 827.

Baron, R. M., & Kenny, D. A. (1986). Journal of Personality and Social Psychology, 52, 844.

Bass, B. M. (1985). Leadership: Good, better, best. Organizational dynamics, 13(3), 26-40. https://doi.org/doi.org/10.1016/0090-2616(85)90028-2

Bass, B. M., & Avolio, B. J. (1996). Multifactor leadership questionnaire. Western Journal of Nursing Research.

Bass, B. M., & Avolio, B. J. (2004). Multifactor leadership questionnaire. Menlo Park.

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership.

Bono, J. E., & Judge, T. A. (2003). Self-concordance at work: Toward understanding the motivational effects of transformational leaders. Academy of Management Journal, 46(5), 554-571.

Botti, A., Vesci, M., & Paolo, G. (2018). Competing Value Framework and public administration: Managerial insights, theoretical reflections and practical implications from Italy. International Business Research, 11(2), 147-160.

Boyne, G. A. (2003). Sources of public service improvement: A critical review and research agenda. Journal of Public Administration Research and Theory, 13(3), 367-394.

Brewer, G. A., & Selden, S. C. (2000). Why elephants gallop: Assessing and predicting organizational performance in federal agencies. Journal of Public Administration Research and Theory, 10(4), 685-712.

Bycio, P., Hackett, R., & Allen, J. S. (1995). Further assessments of Bass's (1985) conceptualization of transactional and transformational leadership. Journal of Applied Psychology, 80(4), 468-478.

Byrne, B. (1994). Structural Equation Modelling with EQS and EQS/Windows: Basic Concepts, Applications, and Programming. Sage Publications.

Chau, T. H. P., Tran, Y. T., & Le, T. D. (2022). How does transformational leadership influence on the performance of public service organizations in a developing country? The interventional roles of NPM cultural orientations. Cogent Business & Management, 9(1), 2140746.

Chun, Y. H., & Rainey, H. G. (2005). Goal ambiguity and organizational performance in US federal agencies. Journal of Public Administration Research and Theory, 15(4), 529-557.

Conway, N., & Briner, R. B. (2012). Investigating the effect of collective organizational commitment on unit-level performance and absence. Journal of Occupational and Organizational Psychology, 85(3), 472-486. https://doi.org/10.1111/j.2044-8325.2011.02051.x

De Gieter, S., Hofmans, J., & Pepermans, R. (2011). Revisiting the impact of job satisfaction and organizational commitment on nurse turnover intention: An individual differences analysis. International journal of nursing studies, 48(12), 1562-1569.

De Vries, R. E. (1999). On Charisma and Need for Leadership. European Journal of Work and Organizational Psychology, 8(1), 109-133. https://doi.org/10.1080/135943299398465

De Vries, R. E., Roe, R. A., & Taillieu, T. C. B. (2002). Need for leadership as a moderator of the relationships between leadership and individual outcomes. The Leadership Quarterly, 13(2), 121-137. https://doi.org/http://dx.doi.org/10.1016/S1048-9843(02)00097-8

Elenkov, D. S. (2002). Effects of leadership on organizational performance in Russian companies. Journal of business research, 55(6), 467-480.

Emery, C. R., & Barker, K. J. (2007). The Effect of Transactoional and Transformational Leadership Styles on the Organizational Commitment and Job Satisfaction of Customer Contact Personnel. Journal of Organizational Culture, Communication and Conflict, 11(1), 77-90.

Favero, N., Andersen, S. C., Meier, K. J., O’Toole Jr, L. J., & Winter, S. C. (2018). How should we estimate the performance effect of management? Comparing impacts of public managers’ and frontline employees’ perceptions of management. International public management journal, 21(1), 105-130.

Felfe, J., & Schyns, B. (2006). Personality and the Perception of Transformational Leadership: The Impact of Extraversion, Neuroticism, Personal Need for Structure, and Occupational Self‐Efficacy1. Journal of Applied Social Psychology, 36(3), 708-739.

Gardner, L., & Stough, C. (2002). Examining the relationship between leadership and emotional intelligence in senior level managers. Leadership & Organization Development Journal, 23(2), 68-78. https://doi.org/10.1108/01437730210419198

Geyer, A., & Steyrer, J. (1998). Messung und erfolgswirksamkeit transformationaler führung. German Journal of Human Resource Management, 12(4), 377-401.

Harb, B., Hachem, B., & Hamdan, H. (2021). Public servants’ perception of leadership style and its impact on organizational commitment. Problems and perspectives in management, 18(4), 319.

Iordanoglou, D. (2007). The teacher as leader: The relationship between emotional intelligence and leadership effectiveness, commitment, and satisfaction. Journal of Leadership Studies, 1(3), 57-66.

Jacobsen, C. B., & Andersen, L. B. (2015). Is leadership in the eye of the beholder? A study of intended and perceived leadership practices and organizational performance. Public Administration Review, 75(6), 829-841.

Kalliath, T. J., Bluedorn, A. C., & Gillespie, D. F. (1999). A confirmatory factor analysis of the competing values instrument. Educational and Psychological Measurement, 59(1), 143-158.

Kim, S. (2005). Individual-level factors and organizational performance in government organizations. Journal of public administration research and theory, 15(2), 245-261. https://doi.org/10.1093/jopart/mui013

Koh, W. L., Steers, R. M., & Terborg, J. R. (1995). The effects of transformational leadership on teacher attitudes and student performance in Singapore. Journal of organizational behavior, 16(4), 319-333. https://doi.org/10.1002/job.4030160404

Liou, K.-T., & Nyhan, R. C. (1994). Dimensions of organizational commitment in the public sector: An empirical assessment. Public Administration Quarterly, 99-118.

Meier, K. J., & O'Toole Jr, L. J. (2002). Public management and organizational performance: The effect of managerial quality. Journal of Policy Analysis and Management: The Journal of the Association for Public Policy Analysis and Management, 21(4), 629-643.

Meindl, J. R., Ehrlich, S. B., & Dukerich, J. M. (1985). The romance of leadership. Administrative Science Quarterly, 78-102.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.

Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance: It's the nature of the commitment that counts. Journal of Applied Psychology, 74(1), 152-156.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of vocational behavior, 61(1), 20-52.

Morrow, P. C. (1983). Concept redundancy in organizational research: The case of work commitment. Academy of management review, 8(3), 486-500. https://doi.org/10.5465/amr.1983.4284606

Mowday, R. T., Porter, L. W., & Dubin, R. (1974). Unit performance, situational factors, and employee attitudes in spatially separated work units. Organizational Behavior and Human Performance, 12(2), 231-248.

Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover. Academic press.

Muterera, J. (2012). Leadership behaviors and their impact on organizational performance in governmental entities. OIDA International Journal of Sustainable Development, 3(8), 19-24.

Muterera, J., Hemsworth, D., Baregheh, A., & Garcia-Rivera, B. R. (2018). The leader–follower dyad: The link between leader and follower perceptions of transformational leadership and its impact on job satisfaction and organizational performance. International Public Management Journal, 21(1), 131-162. https://doi.org/10.1080/10967494.2015.1106993

Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879.

Quinn, R. E. (1988). Beyond rational management: mastering the paradoxes and competing demands of high performance. Jossey-Bass.

Quinn, R. E., & Rohrbaugh, J. (1981). A competing values approach to organizational effectiveness. Public productivity review, 122-140.

Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management science, 29(3), 363-377.

Rainey, H. G., & Steinbauer, P. (1999). Galloping elephants: Developing elements of a theory of effective government organizations. Journal of Public Administration Research and Theory, 9(1), 1-32.

Riketta, M. (2002). Attitudinal organizational commitment and job performance: a meta‐analysis. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 257-266.

Romzek, B. S. (1989). Personal consequences of employee commitment. Academy of Management Journal, 32(3), 649-661.

Romzek, B. S. (1990). Employee investment and commitment: the ties that bind. Public Administration Review, 50(3).

Selden, S. C., & Sowa, J. E. (2004). Testing a multi-dimensional model of organizational performance: Prospects and problems. Journal of Public Administration Research and Theory, 14(3), 395-416.

Somers, M., & Birnbaum, D. (2000). Exploring the relationship between commitment profiles and work attitudes, employee withdrawal, and job performance. Public Personnel Management, 29(3), 353-365.

Steers, R. M. (1975). Problems in the measurement of organizational effectiveness. Administrative Science Quarterly, 546-558.

Steyrer, J., Schiffinger, M., & Lang, R. (2008). Organizational commitment—A missing link between leadership behavior and organizational performance? Scandinavian Journal of Management, 24(4), 364-374.

Van Knippenberg, D., & Sitkin, S. B. (2013). A critical assessment of charismatic—transformational leadership research: Back to the drawing board? The Academy of Management Annals, 7(1), 1-60.

Walumbwa, F. O., Orwa, B., Wang, P., & Lawler, J. J. (2005). Transformational leadership, organizational commitment, and job satisfaction: A comparative study of Kenyan and US financial firms. Human resource development quarterly, 16(2), 235-256.

Wasti, S. A. (2005). Commitment profiles: Combinations of organizational commitment forms and job outcomes. Journal of vocational behavior, 67(2), 290-308.

Wright, T. A., & Bonett, D. G. (2002). The moderating effects of employee tenure on the relation between organizational commitment and job performance: a meta-analysis. Journal of Applied Psychology, 87(6), 1183.

Zammuto, R. F. (1984). A comparison of multiple constituency models of organizational effectiveness. Academy of management Review, 9(4), 606-616.

Zhu, W., Chew, I. K. H., & Spangler, W. D. (2005). CEO Transformational Leadershipn and Organizational Outcomes: The Mediating Role of Human-Capital-Enhancing Human Resource Management. Leadership Quarterly, 16, 39-52.

Zigarelli, M. A. (1996). An empirical test of conclusions from effective schools research. The journal of educational research, 90(2), 103-110.

Downloads

Published

2024-07-02

How to Cite

Muterera, J., Hemsworth, D., Khorakian, A., & Brettle, J. A. (2024). Comparing Leader and Follower Perceptions of Transformational Leadership: Implications for Organizational Commitment and Performance. International Journal of Public Policy and Administration, 6(1), 23–42. https://doi.org/10.47941/ijppa.2033

Issue

Section

Articles