INFLUENCE OF STRATEGIC MANAGEMENT BEST PRACTICES ON PERFORMANCE OF COMMERCIAL BUILDING PROJECTS REGISTERED BY NATIONAL CONSTRUCTION AUTHORITY IN NAIROBI CITY COUNTY, KENYA
DOI:
https://doi.org/10.47941/jbsm.694Keywords:
information technology adoption, strategic partnerships, customer experience management, team managementAbstract
Purpose: The purpose of the study was to examine influence of strategic management best practices on performance of commercial building projects registered by national construction authority in Nairobi City County, Kenya
Methodology: A descriptive survey design was adopted by the study and a total of 289 commercial building projects registered by National Construction Authority in Nairobi City County was the target population, as shown in NCA (2020) directory. Using Kothari (2014) sample size formula, the study got 167 commercial building projects. This study used simple random sampling to get the firm. A structured questionnaire was used to collect primary data. The questionnaire was set in likert scale format to capture quantitative data. Data analysis entailed descriptive analysis such as means, frequency and percentages. Data was also analyzed through inferential analysis which entails correlation and regression. Statistical tests were conducted at five percent level of significance and the findings were presented through tables and figures.
Results and conclusion: The coefficient of determination also called the R2 was 0.634. R2 value of 0.634 means that 63.4% of the corresponding variation in performance of commercial building projects registered by National Construction Authority in Kenya can be explained or predicted by (information technology adoption, strategic partnerships, customer experience management, team management) which indicated that the model fitted the study data.The findings of the study indicated that information technology adoption, strategic partnerships, customer experience management and team management have a positive relationship with performance of commercial building projects registered by National Construction Authority in Kenya.
Policy recommendation:the study recommends that companies should embrace strategic management best practices so as to improve performance and further researches should to be carried out in other institutions to find out if the same results can be obtained.
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