INFLUENCE OF PHYSICAL WORKPLACE FACTORS ON THE EMPLOYEES’ PERFORMANCE IN ORGANIZATIONS (A CASE OF HUDUMA CENTRE - NYERI COUNTY)

Authors

  • Caroline Waithira Kagwi

DOI:

https://doi.org/10.47941/hrlj.235
Abstract views: 440
PDF downloads: 843

Keywords:

Physical workplace factors, Huduma Centre, performance of employees

Abstract

Purpose: The purpose of this study was to investigate the influence of physical workplace factors on the performance of employees; a case study of Huduma Centre Kenya -Nyeri county.

Methods:  Descriptive research design was used and sample of 48 employees serving the 21 operational desks and 1 customer care desk was studied from the total population of 48 Huduma Centre-Nyeri County employees. During the study, data was collected from the respondents using questionnaires. Data analysis was done using Microsoft excel computer packages and information was presented through bar charts, tables and pie charts.

Results: It was established that physical workplace aspects had a great contribution towards the organizations’ performance in Huduma Centre, Nyeri County.

Unique contribution to theory, practice and policy: Companies must comply with the environmental standards in all stages of a business development. The natural environmental factors affect the total costs of a firm in terms of equipment and assurance procedures to meet regulatory requirements.

Downloads

Download data is not yet available.

References

Armstrong, M. (2006). Performance Management: Key Strategies and Practical guidelines,Approaches. Nairobi: Africa Centre for Technology Studies (ACTS).

Babbie, E. (2002). Survey research methods. 2nd ed. Belmont, CA: Wadsworth Publishing.

Badu, K. (1994). Monetary Economics in the Developing Countries, Money and economics.

Becker, F. (2002). Improving organizational performance by exploiting workplace flexibility.

Bhatti, N. (2007) Bank Performance Measure, Efficiency and Effectiveness Journal Bodmin, Cornwall: MPG Books ltd.

Challenger, J.A. (2000). 24 Trends reshaping the workplace. The Futurist, 35-41.

Chandran, E. (2004) Research Methods: A Quantitative Approach with Illustrations from Financial Institutions’. Nairobi, Kenya: Daystar University.

Chandrasekhar, K. (2011). Workplace environment and its impact on organizational Performance, International Journal of Business Systems, Vol. 7, pp. 17-18.

Chen, J. & Silverthorne, C. (2005). Leadership effectiveness, leadership style and employee readiness. Leadership & Organization Development Journal, 26(4): 280-288.

Clark, S.C. (2001) Work cultures & work/family balance. Journal of Vocational Behaviour,

Collin & Montgomery, (2005). The impact of office environments on employee performance. Commitment in call Centres. The mediating role of employee well-being. Corporate America, Unpublished Thesis New Jersey: Seaton Hall University.

Cunneen, P. (2006).How to improve performance management. People Management. Vol 12, No 1, 12 January. Pp42.

Deming, W.E. (2000), Out of the crisis. Cambridge: MIT Press.

Doman, U. (2008). The impact of the indoor environment on the performance of employee. Journal on Finance and Banking 33(1) 22-33

Eagly, A. H., & Diekman, A. B. (2005). What is the problem? Prejudice as an attitude- In-context. On the nature of prejudice: (pp. 19-35). Gospons, Blackwell Publishing. Edition Harvard University.

Ethical values on ethical leadership and employee Performance,

Farh, C. C.; Seo, Tesluk (2012). "Emotional Intelligence, Teamwork Effectiveness, & job

Financial and Banking Studies.

Gilbert, T. (2005. Human Competence. New York, NY; John Wiley

Global Workforce Study, (2012). Engagement at Risk: Driving Strong Performance in a Volatile Global Environment. Towerswatson.com/sustainable-employee-engagement.

Govindarajulu N, Bonnie, F. Daily. (2004). Motivating Employees for Environmental and well-being. Department of organizational psychology. 50, 299-303.

Gutnick, L. (2007). A workplace design that reduces employee stress and increases employee Indoor environment practicable? Building Research and Information, 33(4), 317-325.

Haynes, B.P. (2008). The Impact of office comfort on productivity. Journal of Facilities

Heath, B. (2006). Effect of perceived work environment on employee’s job behavior and Empirical investigation", Strategic Management Journal, Vol. 7 No.2, pp.217-31.

Humphries, M. (2005). Quantifying occupant comfort: Are combined indices of the Improvement. Industrial Management and Data Systems.International Journal of Business & Management, 6(4), 168-177

Informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Management, 28(6), 787-810.

Jonson and Christensen, (2008).Education research: Quantitate, qualitative and affected by environments for work. Journal of Architectural Science, 56 (2), 97-105.

Kohun, (2002). Workplace Environment and its impact on organizational performance in & organizational effectiveness, Journal of Applied Psychology Banarashindu,

Kombo and tromp, (2006). Social research methods: a complete guide. International Management, 6 (1), 37-51.

Leblebici,D.(2012). Impact of Workplace Quality on Employee’s Productivity:

McGuire, D., & McLarin, L. (2009). The impact of physical environment on employee

Mixed approaches. SAGE publications. University of south Alabama.

Nachmias and Nachmias, (1996).Study guide for research methods in the social science.

Noe, R.A. (2008). Employee training and development, New York: McGraw Hill

Northouse, P.G. (2010). Leadership: Theory and Practice. (3rd Ed). California: Sage

O‟Neill, M.J. (2007). Measuring Workplace Performance. New York: Taylor and Francis.

Of Finance and Banking.

Organizational effectiveness, Journal of Applied Psychology Banarashindu,University, Varanasi. Oxford: Butterworth- Heinemann Ltd.

Physical Environment in Office. Cambridge University Press. New York.

Public sector organizations, International Journal of Enterprise Computing and Business System International Systems, Vol. 1 Issue 1 January 2011.

Shabir, M. S., Iqbal, J. J., Rehman, K., Shah, K. A. Yameen, M. (2012). Impact of corporate

Smith, K. T. (2010). Work-life balance perspectives of marketing professionals in generation Performance: The Moderating Role of Job Context”. Journal of Applied Psychology

Srivastava, A. K. (2008). Effect of perceived work environment on employees’ job behavior,Seventh Edition.Scottsdale, Ariz: World at work.

Sundstrom, E., Town, J.P., Rice, R.W., Osborn, D.P. and Brill, M. (2009). Office noise,

Taiwo, A.S. (March 2010). The Influence of Environment on Workers’ Productivity: Team Performance Management, 15(1/2), 35-48.

Temessek, (2009) Expanding the Psychosocial Work Environment: Workplace Norms and Work–Family Conflict as Correlates of Stress and Health 3(1) 71 -88

Waweru, P (2010). Effect of Internal and External Environment on Employee’s Retention.

World at work, (2007). Environmental Performance: Form Strategy to Implementation &Services Marketing Quarterly, 31(4), 434-447.

Downloads

Published

2018-08-01

Issue

Section

Articles