Strategic Management Practices and E-Governance Implementation in The Judiciary of Kenya

Authors

  • Cherono Kimutai Alfred Jomo Kenyatta University of Agriculture Technology
  • Dr. Njenga Gitahi, PhD Jomo Kenyatta University of Agriculture Technology

DOI:

https://doi.org/10.47941/jbsm.4075

Keywords:

Strategic management practices, E-governance, Judiciary of Kenya, Strategic planning, ICT

Abstract

Purpose: The purpose of the study was to assess strategic management practices in enhancing e-governance in the Judiciary of Kenya, with specific focus on Milimani Law Courts.

Methodology: A descriptive research design was adopted, targeting 94 staff members of Milimani Law Courts who were directly involved in service delivery and e-governance-related functions. A census approach was used, and primary data were collected using structured questionnaires, while secondary data were obtained from relevant documents and published materials. Data were analyzed using SPSS Version 20. Descriptive statistics, including frequencies, percentages, means, and standard deviations, were used to summarize the data, while multiple regression analysis was employed to determine the relationship between the study variables.

Findings: All four strategic management practices had a positive effect on e-governance effectiveness in the Judiciary of Kenya. Strategic planning had the strongest and a statistically significant effect (B = 0.237, β = 0.434, t = 4.021, p = 0.000), followed by strategic technology management, which was also significant (B = 0.102, β = 0.252, t = 2.048, p = 0.045). Leadership commitment had a positive but non-significant effect (B = 0.037, β = 0.051, t = 0.421, p = 0.075) at the 5% level. Change management likewise had a positive but non-significant effect (B = 0.093, β = 0.142, t = 1.095, p = 0.078).

Unique Contribution to Theory Practice and Policy: The study recommended that the Judiciary should strengthen strategic planning and stakeholder involvement. Leadership should support e-governance through resources, communication, and timely decisions. strategic technology management, skills, connectivity, and system integration should be strengthened. Continuous training and support should accompany the transition to digital systems.

Downloads

Download data is not yet available.

Author Biographies

Cherono Kimutai Alfred, Jomo Kenyatta University of Agriculture Technology

Post Graduate Student

Dr. Njenga Gitahi, PhD, Jomo Kenyatta University of Agriculture Technology

Lecturer

References

Aburbeian, A. M., Owda, A. Y., & Owda, M. (2022). A technology acceptance model survey of the metaverse prospects. Ai, 3(2), 285-302.

Agazu, B. G., Birbirsa, Z. A., & Werke, S. Z. (2022). Leadership models and change management: A systematic review.

Amina, A., Kassem, A., & Sleem, W. (2022). Applying Lewin's change management theory to improve patient's discharge plan. Mansoura Nursing Journal, 9(2), 335-348.

Ansoff, H. I. (1965). Corporate strategy: An analytic approach to business policy for growth and expansion. McGraw-Hill.

Balaji, K. (2025). E-Government and E-Governance: Driving digital transformation in public administration. Public governance practices in the age of AI, 23-44.

Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.

Blom, P. P., & Uwizeyimana, D. E. (2020). Assessing the effectiveness of e-government and e-governance in South Africa: During national lockdown 2020. Research in World Economy, 11(5), 208. https://doi.org/10.5430/rwe.v11n5p208

Burns, J. M. (1978). Leadership. Harper & Row.

Chandler, A. D. (1962). Strategy and structure: Chapters in the history of the industrial enterprise. MIT Press.

Chisika, S. N., & Yeom, C. (2024). Enhancing E-government in Machakos and Nakuru Counties: Strategies for Sustainable Development in Kenya's Devolved Units. Asia–Pac. J. Converg. Res. Interchange, 10(8), 251-270.

Davis, F. D., Granić, A., & Marangunić, N. (2024). The technology acceptance model: 30 years of TAM (pp. 20-54). Switzerland: Springer International Publishing AG.

Debbarma, A. (2023). E-Governance in education management: Utilizing ICT for efficiency and transparency in Tripura. International Journal of Academic Multidisciplinary Research (IJAMR), 7(11), 283-287.

Eaton, L., Bridgman, T., & Cummings, S. (2024). Advancing the democratization of work: A new intellectual history of transformational leadership theory. Leadership, 20(3), 125-143.

Fansuri, I. H., Riyadi, S., Rasyid, A. R., Maulana, R., & Mahendra, D. (2026). Implementation of E-Governance Through the Development of Information Technology-Based Employee Competencies at the Supreme Court Training and Leadership Center. Journal of Political and Governance Studies, 2(1), 73-88.

Ferlie, E., & Ongaro, E. (2022). Strategic management in public services organizations: Concepts, schools and contemporary issues (2nd ed.). Routledge.

Ghasemi, F., Mahdinia, M., & Doosti-Irani, A. (2025). Safety-specific transformational leadership and safety outcomes at workplaces: a scoping review study. BMC Public Health, 25(1), 2723.

Kemboi, M. K., & Premanandam, P. (2026). Impact of E-governance and Huduma services on public service delivery in Kenya during the 2025 public sector reforms. Discover Global Society, 4(1), 48.

Khan, S., Ullah, S., & Nobanee, H. (2024). ICT diffusion, E-governance, and sustainability in the digital era. Sustainable Futures, 8, 100272.

Lawrason, S. V. C., Shaw, R. B., Turnnidge, J., & Côté, J. (2023). Characteristics of transformational leadership development programs: A scoping review. Evaluation and Program Planning, 101, 102354. https://doi.org/10.1016/j.evalprogplan.2023.102354.

Lewin, K. (1947). Frontiers in group dynamics: Concept, method and reality in social science; social equilibria and social change. Human Relations, 1(1), 5–41.

Mahant, R., & Bhatnagar, S. (2024). Strategies for Effective E-Governance Enterprise Platform Solution Architecture. Strategies, 4(5), 1-2.

Milej, T., & Ogada, E. (2024). Upholding judicial independence in Kenya: Challenges, context and solutions. Friedrich Naumann Foundation for Freedom.

Mogaji, E., Viglia, G., Srivastava, P., & Dwivedi, Y. K. (2024). Is it the end of the technology acceptance model in the era of generative artificial intelligence? International Journal of Contemporary Hospitality Management, 36(10), 3324–3339. https://doi.org/10.1108/IJCHM-08-2023-1271

Munir, S., Sadiq, S., Abbas, N., & Rasul, F. (2024). E-governance initiatives and citizen participation at global perspective: systematic literature review. Sustainable Business and Society in Emerging Economies, 6(3), 317-336.

Nawafleh, S., Rawabdeh, I., Abu Qaoud, G., & Alshoubaki, W. (2025). E-governance and AI impact on the improvement of e-government services: Transformative leadership as a mediator. International Journal of Electronic Governance, 17(1), 25–50. https://doi.org/10.1504/IJEG.2025.145743

Neupane, M. P. (2024). Expanding practices of e-governance system in the contemporary world. Journey for Sustainable Development and Peace Journal, 2(2), 54–74. https://doi.org/10.3126/jsdpj.v2i2.69570

Oduro, B. K., & Agbevade, A. (2026). The Role of E‐Governance in Promoting Government Accountability and Transparency in Ghana. The Electronic Journal of Information Systems in Developing Countries, 92(2), e70053.

Olumekor, M., Mangai, M. S., Madumo, O. S., Mohiuddin, M., & Polbitsyn, S. N. (2025). Influences on e‐governance in Africa: a study of economic, political, and infrastructural dynamics. Public Administration, 103(1), 185-200.

Oluwaniyi, O. I., & Omowami, O. A. (2026). Safety Culture and Leadership Commitment as Determinants of Occupational Safety Performance in the Manufacturing Industry. Communication In Physical Sciences, 13(5), 682-694.

Palah, S., Wasliman, I., Sauri, S., & Gaffar, M. A. (2022). Principal strategic management in improving the quality of education. International Journal of Educational Research & Social Sciences, 3(5), 2041–2051. https://doi.org/10.51601/ijersc.v3i5.497.

Rosdiana, N., & Aslami, N. (2022). The main models of change management in Kurt Lewin's thinking. Jurnal Akuntansi, Manajemen Dan Bisnis Digital, 1(2), 251-256.

Rossidis, I., Mihiotis, A., & Ntalakos, A. (2023). The contribution of change management to the integration of e-governance systems. In Managing successful and ethical organizational change (pp. 196-216). IGI Global Scientific Publishing.

Sangwa, S., & Mutabazi, P. (2025). Assessing the effectiveness of e-governance in public service delivery: A comparative study of digitization efforts in Rwanda, Kenya, and Ghana. Kenya, and Ghana (August 02, 2025).

Singh, A. (2023). e-Governance and Ethical Leadership. In Global Encyclopedia of Public Administration, Public Policy, and Governance (pp. 3665-3675). Cham: Springer International Publishing.

Singh, G., Chauhan, S. S., & Singh, P. R. (2024). ICT and e-governance Initiatives for Rural Development in India. Recent Trends of Entrepreneurship and Industrialization for Rural Development, 8(1), 21.

Suri, P. K. (2022). Effectiveness of strategy implementation and e-governance performance. Evaluation and Program Planning, 92, 102063.

Downloads

Published

2026-10-29

How to Cite

Alfred, C. K., & Gitahi, N. (2026). Strategic Management Practices and E-Governance Implementation in The Judiciary of Kenya. Journal of Business and Strategic Management, 11(8), 69–87. https://doi.org/10.47941/jbsm.4075

Issue

Section

Articles

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.