Record Management Practices and the Performance of Produce Dealers in Lira City
DOI:
https://doi.org/10.47941/ajss.1443Keywords:
Record management practices, performance, record filling, record retention, record retrievalAbstract
Purpose: The study aimed to determine the effect of record management practices on the performance of produce dealers in lira city, Uganda. Specifically, the examined record filling, record retention and record retrieval on performance of produce dealers.
Methodology: The study adopted a cross-sectional study design, which employed a mixed methods approach of both quantitative and qualitative methods. The study population consisted of 195 respondents, which comprised of produce dealers in Lira City. Both the Simple random sampling technique and purposive sampling technique were used to select a sample of 103 participants. The researcher adopted Self-Administered Questionnaires to collect quantitative data and an interview guide to collect qualitative data. Both descriptive statistics (mean, and standard deviation), and inferential statistics (correlation and regression) were used to analyse numerical data. Content analysis was used to analyse qualitative data.
Findings: The findings revealed a statistically significant positive relationship between record filling, record retrieval and performance while insignificant relationship was realised between record retention and performance. Further, it was revealed that record filling and record retrieval yields a significant effect on performance while record retention yields insignificant effect on performance.
Unique contribution to theory, policy and practice: The study concluded that record management significantly affects performance of produce dealers in Lira City. It is encouraged that, for good performance of produce dealers, the authorities of Lira City should enhance that capacity of business people in record management by training them in record management. This study is very instrumental in unveiling the pertaining issues in the field of produce dealers, which has become a very lucrative business in Uganda in terms of how record keeping is a central aspect in their day-to-day operations.
Downloads
References
Access Record Management (2019). Articles Brief History of Records Management. Early records management. London, UK.
Adom-Nyankey, K. and Andoh, R.P.K. (2022), "Effectiveness of human resource records management strategies at a university in Ghana", Global Knowledge, Memory and Communication, Vol. 71 No. 8/9, pp. 972-985. https://doi.org/10.1108/GKMC-04- 2021- 0059
Affum M. Q (2022). Organizational records management at Effia Nkwanta Regional, Takoradi. International Journal of Cloud Computing and Database Management 2022; 3(2): 18-25 Archives & Manuscripts, 2015. Vol. 43, no. 2, 96-119
Amin, M.E. (2005). Social science research conception methodology and analysis. Kampala: Makerere University Printery.
Cheng, E.C.K. (2018), "Managing records and archives in a Hong Kong school: a case study", Records Management Journal, Vol. 28 No. 2, pp. 204-216. https://doi.org/10.1108/RMJ-02-2017-0004.
Cooper, D., & Schindler, S. (2014). Business research methods. New York: McGraw-Hill Irwin.
Creswell, J. W. (2011). Educational research: Planning conducting and evaluating quantitative and qualitative research (4th Ed.). Pearson.
Cornwell Management Consultants. (2001). Model requirement for the management of electronic records (MoReq). Retrieved April 15, 2014 from www.cornwell.co.uk
Corporate Storage Services Serving New, York & New Jersey (2010). http://www.corporatestorageservices.com/brief-history-of-records-management.html
Frings-Hessami, V. (2020). The flexibility of the records continuum model: a response to Michael Karabinos’ “in the shadow of the continuum”. Archival Science, 20, 51-64. https://link.springer.com/content/pdf/10.1007/s10502-019-09316-w.pdf
Hafizha, S., Abdurrahman, & Nuryani, H. S. (2019). Pengaruh Kualitas Pelayanan, Ketepatan Waktu, Tarif Pengiriman, Dan Fasilitas Terhadap Kepuasan Pelanggan J&T Express (Studi Kasus pada Pelanggan J&T Express Cabang Kota Sumbawa Besar). Jurnal Manajemen Dan Bisnis,
Hounsome, C. (2018). The records management challenges of amalgamation. Municipal Monitor, June/July: 1-7.
International Records Management Trust. (2015). Evidence-Based Governance: Building Awareness and Capacity - January to September 2002. London: International Records Management Trust.
Jones, P. A. (2016). Effective Records Management, Part 3: Performance Measurement for BS ISO 15489-1, British Standard Institution, London. University of London.
Karabinos, M (2018). In the shadow of the continuum: testing the records continuum model through the Foreign and Commonwealth Office migrated archives. Archival Science, 18(3), 207–224.
Kibe, L.W., Kwanya, T. and Owano, A. (2020), "Relationship between big data analytics and organisational performance of the Technical University of Kenya and Strathmore University in Kenya", Global Knowledge, Memory and Communication, Vol. 69 No. 6/7, 537-556. https://doi.org/10.1108/GKMC-04-2019-0052
Kimani A. G (2023). Measures by Organisations to Counter Challenges in the Use of Information Technology in Protecting Personal and Business Data in Nairobi County, Kenya. Path of Science. 2023. Vol. 9, No 1
Kothari, C. (2011). Research methodology: Methods and techniques. New Delhi: New Age International Publishers.
Krejcie R.V. & Morgan D.W. (1970). Determinig sample size for research. Educational and Psychological Measurement.
Lappin, J., Jackson, T., Matthews, G., & Ravenwood, C. (2021) Rival records management models in an era of partial automation. Archival Science, 21(3), 243-266. https://link.springer.com/content/pdf/10.1007/s10502-020-09354-9.pdf
Luyombya, D (2018). East African School of Library and Information Science, Uganda Management of Records and Archives in Uganda's Public Sector.
Luyombya D and Ndagire S (2020). Records management procedures and service delivery in private universities: a case study of the Islamic University in Uganda. Journal of SASA Vol. 53.
Matto, M.C. (2022), "Records management and performance of procurement management units in Tanzania: a case study", Records Management Journal, Vol. 32 No. 1, pp. 75- 95. https://doi.org/10.1108/RMJ-05-2021-0018
McKemmish, S. (2001). Placing records continuum theory and practice. Archival Science, 1(4), 333-359. https://link.springer.com/content/pdf/10.1007/BF02438901.pdf
Mphunda, J and Mnjama N (2022). This study assessed the records management programme at Chancellor College, Malawi, using the ARMA Information Governance Maturity Model. SASA Journal. 55 (22).
Mugenda, A. and O. Mugenda, 2013. Research Methods: Quantitative and qualitative approaches. Nairobi: ACTS Press.
Ndenge G (2022). The role of records management in corporate governance at WSU and the relationship between records management and corporate governance. Amini dissertation
Noko, P., & Ngulube, P. (2013). A Vital Feedback Loop in Educating and Training Archival Professionals: A Tracer Study of Records and Archives Management Graduates in Zimbabwe. Information Development, 0266666913510308.
OECD (2019). OECD Studies on SMEs and Entrepreneurship Strengthening SMEs and Entrepreneurship for Productivity and Inclusive Growth OECD 2018 Ministerial Conference on SMEs: OECD Publishing.
Orobia, L. A., Nakibuuka, J., Bananuka, J., & Akisimire, R. (2020). Inventory management, managerial competence and financial performance of small businesses. Journal of Accounting in Emerging Economies, 10(3), 379–398. https://doi.org/10.1108/JAEE- 07-2019-0147
Palmer, M. (2015). Records management and accountability versus corruption, fraud and maladministration. Records Management Journal, 10(2), 61-72.
Sanderson, M., & Ward, S. (2015). Records management mission critical. Library and Information update, October, 1-7. Retrieved April 2, 2014 from www.cilip.org.uk.
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students (5th Ed.) New York: Prentice Hall.
Schmidt, N. A., & Brown, J. M. (2019). Evidenced-based practice for nurses: Appraisal and application of research (4th ed.). Burlington, MA: Jones and Bartlett.
Shardeo, V. (2015). Impact of Inventory Management on the Financial Performance of the firm, IOSR Journal of Business and Management (IOSR-JBM), 17(4): 1-12. [12]
Sitienei, E. & Memba, F. (2016). The Effect of Inventory Management on Profitability of Cement Manufacturing Companies in Kenya: A Case Study of Listed Cement Manufacturing Companies in Kenya, International Journal of Management and Commerce Innovations, 3(2): 111-119
Soyka. H. A. (2015). Records as force multiplier: Understanding the records continuum as a framework for examining the role of records in a community (doctoral dissertation, Ohio State University, Ohio, US).
Spiteri, L.(2012).Recordscontinuum model. https://www.slideshare.net/LouiseSpiteri/records- continuum-2012-0508-31306752
Wakumoya, J. (2016). Records and archives as a basis for good government: implications and challenges for records managers and archivists in Africa. Records Management Journal, 10(1), 23-33.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Douglas Daniel Odongo , David Mwesigwa
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.
