The Positive and Negative Impacts of Artificial Intelligence on Higher Education: A Systematic Literature Review

Authors

  • Sidney Kawimbe ZCAS University, Lusaka, Zambia

DOI:

https://doi.org/10.47941/ejikm.3789

Keywords:

Artificial Intelligence, Higher Education, Systematic Literature Review, Adaptive Learning, Educational Technology, AI Ethics.

Abstract

Purpose: This study reviews literature on Artificial Intelligence (AI) in higher education to examine its benefits, challenges, and implications for teaching, learning, assessment, and institutional management.

Methodology: A systematic literature review guided by the PRISMA framework was conducted using studies published between 2015 and 2026. Relevant peer-reviewed articles were sourced from major academic databases and analyzed through thematic synthesis.

Findings: The review found that AI enhances personalized learning, student engagement, academic performance, and administrative efficiency. AI applications such as intelligent tutoring systems, chatbots, and predictive analytics improve student support and institutional decision-making. However, concerns relating to data privacy, algorithmic bias, ethical accountability, overreliance on automation, and unequal access to technology remain significant challenges.

Unique Contribution to Theory, Practice, and Policy: The study advances understanding of AI adoption in higher education and highlights the need for ethical governance, digital literacy, and institutional readiness. It recommends strengthening policy frameworks, ensuring equitable access, protecting data privacy, and investing in digital infrastructure and capacity building.

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Author Biography

Sidney Kawimbe, ZCAS University, Lusaka, Zambia

School of Business

References

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Bond, M., Khosravi, H., De Laat, M., et al. (2024). A meta systematic review of artificial intelligence in higher education. International Journal of Educational Technology in Higher Education, 21(4). https://doi.org/10.1186/s41239-023-00436-z

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Holmes, W., Bialik, M., & Fadel, C. (2022). Artificial Intelligence in Education: Promises and Implications for Teaching and Learning. Boston: Center for Curriculum Redesign.

Luckin, R., Holmes, W., Griffiths, M., & Forcier, L. B. (2016). Intelligence Unleashed: An Argument for AI in Education. London: Pearson Education.

Russell, S., & Norvig, P. (2021). Artificial Intelligence: A Modern Approach (4th ed.). Hoboken, NJ: Pearson.

Sharifa AlBlooshi, S. A. (2025). Artificial intelligence in higher education, opportunities, and challenges: A review. Frontiers in Education, 10, 1683968. https://doi.org/10.3389/feduc.2025.168396

Trist, E. L., & Bamforth, K. W. (1951). Some social and psychological consequences of the longwall method of coal getting. Human Relations, 4(1), 3–38.

UNESCO. (2023). Guidance for Generative AI in Education and Research. Paris: UNESCO.

UNESCO. (2025). AI in higher education governance and policy survey report. United Nations Educational, Scientific and Cultural Organization. https://www.unesco.org

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Published

2026-06-17

How to Cite

Kawimbe, S. (2026). The Positive and Negative Impacts of Artificial Intelligence on Higher Education: A Systematic Literature Review. European Journal of Information and Knowledge Management, 5(1), 18–29. https://doi.org/10.47941/ejikm.3789

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Section

Articles