Building Intelligent Resilience: AI-Enhanced SAP Solution for Disruption-Ready Logistics and Supply Chain Management

Abstract

Purpose: SAP has evolved from being just a system for running transactions to becoming the digital core of modern, intelligent businesses. This article explains how SAP’s AI—built into S/4HANA, SAP IBP and SAP Logistics Management helps leaders bring intelligence into every part of the company. From finance and supply chain to HR, procurement, and operations, we show how SAP Business AI improves performance, strengthens decision-making, and increases business value, supported by real-world examples.

Methodology: This article is based on a detailed review of existing research and secondary data. The goal was to summarize current knowledge, highlight major technological trends, and evaluate the challenges and benefits of implementing AI in supply chain processes.

Findings: The findings show that AI-enabled SAP solutions improve supply chain resilience by increasing visibility, identifying risks earlier, and supporting faster and more informed decisions. Organizations using these capabilities are better able to manage disruptions, reduce operational costs, improve demand forecasting, and strengthen supplier and logistics coordination.

Recommendations: Based on these findings, the article recommends that organizations focus on building strong data foundations, modernizing their SAP landscapes, and adopting SAP Business Technology Platform (BTP) to support AI integration. A gradual and well-governed adoption of AI, supported by change management and employee training, is essential to achieve long-term benefits and sustainable supply chain resilience.